Terms & Conditions

Last updated: 2026

These Terms and Conditions govern the use of the website bestpay10.com and the relationship between WHATECH MOBILE CO., LIMITED and users or customers who browse the website, contact us, or place an order through available website forms or sales channels.

1. Company information

WHATECH MOBILE CO., LIMITED
Huanbin Lin
Room 505, 5th floor, Beverley Commercial Centre
87-105 Chatham Road South
尖沙咀
Hong Kong
Email: info@bestpay10.com

2. Website use

By using bestpay10.com, you agree to use the website only for lawful purposes and in a way that does not damage, disable, overload, interfere with, or impair the normal operation of the website. You must not attempt to gain unauthorized access to any part of the website, server, systems or related services.

3. Product information

We aim to present product information, descriptions, availability, pricing and related content as clearly and accurately as possible. However, minor errors, omissions, typographical mistakes or updates may occur. We reserve the right to correct information, update content, or change product details where necessary.

4. Orders and confirmation

When an order is submitted through the website or through another available sales channel, it may be subject to verification and confirmation. An order is considered accepted only after confirmation has been provided by the seller or the relevant order-processing system. We reserve the right to refuse or cancel orders where information is incomplete, inaccurate, unavailable or suspected to be fraudulent.

5. Prices and availability

Prices and availability may change without prior notice. The applicable price is the price displayed or communicated at the time the order is submitted, unless an obvious error is present. If a product becomes unavailable after an order is placed, the customer will be informed and the order may be changed, postponed or cancelled.

6. Payment

Available payment methods, where applicable, are displayed during the order process or communicated before confirmation. Customers must provide accurate billing, delivery and contact information. We do not request or store payment data unless this is necessary for processing an order through an authorized payment or service provider.

7. Delivery

Delivery conditions, estimated timeframes and shipping support are described in our Shipping Policy. Delivery times are estimates and may vary depending on destination, courier availability, customs, local restrictions, address accuracy or events outside our control.

8. Returns and refunds

Return and refund conditions are described in our Refund & Return Policy. To request support for a return, refund or product issue, contact us at info@bestpay10.com and include your order details where available.

9. Customer responsibilities

Customers are responsible for providing accurate personal, delivery and contact information. If an order cannot be delivered because of an incorrect address, missing information, refusal of delivery, or repeated absence, additional handling or cancellation conditions may apply depending on the specific case.

10. Intellectual property

All website content, including text, structure, graphics, layout, branding and design elements, is protected by applicable intellectual property laws unless otherwise stated. You may not copy, reproduce, distribute, modify or exploit website content for commercial purposes without prior written permission.

11. Limitation of liability

To the maximum extent permitted by applicable law, WHATECH MOBILE CO., LIMITED is not liable for indirect, incidental, special or consequential damages resulting from website use, temporary website unavailability, incorrect use of products, third-party services, delivery delays, or events outside our reasonable control.

12. Privacy and cookies

Personal data is handled according to our Privacy Policy. Cookie use is explained in our Cookie Policy. By using the website, you acknowledge the applicable privacy and cookie information provided on those pages.

13. Changes to these Terms

WHATECH MOBILE CO., LIMITED may update these Terms and Conditions when necessary. Any changes will be published on this page with the latest update date. Continued use of the website after updates means that you accept the revised terms.

14. Contact

For any question about these Terms and Conditions, contact us at: info@bestpay10.com